Shipping Information
Shipping with Care — From Our Atelier to Your Door
At Helen & Walter Leather & Co., every order is treated with exceptional care and attention.
Each piece is thoughtfully crafted using premium vegan leather, combining timeless design with modern craftsmanship.
We want your order to arrive in your hands just as perfectly as it left our atelier.
Processing Time
Crafting Your Piece:
Please allow 1–3 business days for us to carefully prepare and inspect your order before shipping.
During this time, our artisans ensure that every detail meets the Helen & Walter standard of quality and refinement.
Shipping Time
On Its Way to You:
Once your item is ready, it will be shipped directly to your door.
Please allow 4–7 business days for delivery, depending on your location.
We work exclusively with trusted international carriers to ensure safe and timely delivery.
Shipping Costs
Complimentary Worldwide Shipping:
We’re delighted to offer free worldwide shipping on every order.
It’s our way of saying thank you for supporting Helen & Walter Leather & Co. and sharing our passion for cruelty-free craftsmanship.
Tracking Your Order
Peace of Mind:
As soon as your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking number, so you can follow your parcel’s journey from our atelier to your doorstep.
International Shipping
Global Delivery, Always with Care:
We are proud to ship internationally — no matter where you are in the world.
Delivery times may vary slightly depending on your region, but shipping is always free.
If you would like more details about delivery to your country, please feel free to contact our team before placing your order.
Need Assistance?
If you have any questions or concerns about your order, our support team is always happy to help.
Please don’t hesitate to reach out via email: support@helenandwalterleather.com
Thank You for Your Trust
Your support means the world to us.
Every piece from Helen & Walter Leather & Co. is created with patience, purpose, and passion.
Thank you for allowing us to craft something special for you — we can’t wait for you to receive it.